Effective Date: April 1, 2025 Website:https://factorenterprise.com Owner: Factor Enterprise Registered Address: H. No 55A, Guha Complex, GS Road, Near Godrej Building, Ulubari, Guwahati, Assam 781007 Contact Email:support@factorenterprise.com Phone: +91 60020 28916
Factor Enterprise (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your data when you access or use our website and services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you place an order, register an account, or contact us, we may collect:
Full Name
Address (billing and delivery)
Email Address
Phone Number
Payment Information (processed securely via payment gateways)
b. Non-Personal Information
We may automatically collect:
IP address
Browser type and version
Device information
Website usage patterns (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
Process orders and deliver products
Communicate order updates and respond to inquiries
Send promotional offers or newsletters (only if opted-in)
Improve website performance and user experience
Prevent fraud and ensure security
3. Sharing Your Information
We do not sell or rent your personal data to any third parties. However, we may share your information with:
Trusted delivery partners for fulfilling orders
Payment gateway providers for processing transactions securely
Technical service providers for hosting and maintaining the website
Government or legal authorities when required by law
All third parties are bound by confidentiality agreements to protect your data.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Maintain your login sessions
Remember items in your cart
Analyze website traffic (using tools like Google Analytics)
Personalize user experience
You can control cookies through your browser settings, but disabling them may affect website functionality.
5. Data Security
We take all reasonable precautions to protect your personal data:
SSL encryption secures data transmission
Access to your data is restricted to authorized personnel only
We do not store sensitive payment information (card numbers, CVVs)
However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request correction of inaccurate or incomplete data
Request deletion of your account and personal data (unless required for legal or business purposes)
Our website may contain links to third-party sites (e.g., payment gateways, blogs, etc.). We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.
8. Children’s Privacy
Our services are not intended for children under the age of 18. We do not knowingly collect or store data from minors. If we become aware of any such data, we will delete it promptly.
9. Data Retention
We retain personal information only as long as necessary for:
Order fulfillment and customer service
Legal or regulatory compliance
Internal record-keeping
You can request data deletion if you no longer wish to use our services.
10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after any changes implies your acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, feel free to contact us:
